Company
Stand-alone solutions
SurgiMedia XXL 4K
Route and display in real-time your video sources
SurgiMedia COMPACT
Versatile and tactile surgical recorder
Integrated OR
SurgiMedia DistriVIEW 4K-IP
Customizable solution for operating rooms
SurgiMedia MultiVIEW 4K-IP
Collaborative video management solution for hybrid OR
Support
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Support and remote assistance.
In order to facilitate our discussions we invite you to follow the steps below in case of remote assistance or hardware support.
Remote assistance
Thanks to the TeamViewer QS software.
Download the executable
Open the executable
Contact the support service at
+33 4 38 37 29 00
Communicate the TeamViewer identifiers
Download the executable
Hardware support
Thanks to the RMA form.
Download the form
Fill in the required fields
Send the form to
[email protected]
Wait for the answer of the support service
Download the form
Assistance à distance
A l’aide du logiciel Teamviewer QS.
Télécharger l'exécutable
Ouvrir l'éxecutable
Contacter le service support
Communiquer les identifiants Teamviewer
Télécharger l'éxecutable
Support matériel
A l'aide du formulaire RMA.
Télécharger le formulaire
Remplissez les champs requis
Envoyez le formulaire à
[email protected]
Attendez le retour du service support
Télécharger le formulaire